Digitalization and complex industry dynamics, compounded by a highly competitive environment and the commoditization of traditional telecom services, are compelling CSPs (Communications Service Providers) to transform their capabilities and develop new core competencies. The industry has moved much beyond voice communications. It is data traffic, across both wire-line and wireless networks that are now shaping the future.

Some of the key trends and challenges are

  • Disruptive competition is the principal industry challenge
  • Network quality remains a key point of differentiation
  • Ensure the stability of IT systems at peak loads
  • Regular implementation of new releases
  • Maintain the correct operation of current functionality (invoicing, service management, etc.)
  • Ensure rich end user experience with greater emphasis on performance and security
  • Match the pace of disruptive trends and cater to both old and new world applications

Today Telco’s are trying to find a balance between the new network technology deployment cost vis-a-vis OSS/BSS (Operation Support System/Business support system) changes to accommodate and launch innovative products/services using new network technology. More now than ever before, Communications Service Providers (CSPs) are looking for ways to transform their legacy, plan ahead for transformation required to secure future in the digital age.

ZenQ testing expertise in the following fields of BSS

  • Product management
  • Customer Relationship Management
  • Revenue Management
  • Order Management
  • Workforce Management
  • Data Warehousing & Reporting
  • Automation of large scale Regression suits

At ZenQ, we have state-of-the-art functional testing lab which enables us to test various combinations of network and bandwidth.


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Benefits ZenQ offers

  • Agile, reliable, robust solutions with enhanced efficiency
  • Secure, interactive applications generating high levels of user experience
  • Extensive experience in developing customized solutions for Communications industry to reduce software maintenance costs
  • Dedicated in-house domain specialists
  • Ready to use test repository
  • Test designs based on real business flows
  • Successful Business Integration
  • Accelerated time to market



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  • "We being a startup wanted to keep our costs to a minimum but also get the best quality of work. Working with ZenQ has been one of the best decisions for us. Their seamless integration with our on-site teams has helped us reduce our testing costs and get the best quality of delivery."

    CEO, Technology firm, Atlanta, Georgia.
  • "We had a very complex software and wanted our partner to understand it entirely before we automate the testing. You were able to understand the entire software and come up with best practices for us and deliver results."

    COO, Leading Hospital Information System, USA.
  • "We started working with ZenQ in 2005 and they have been providing excellent testing services for us, this has helped us to focus on our core development. We look forward to be working with you for a very long time. "

    Director, QA, e-learning portal.
  • "Having ZenQ as a strategic QA partner as an extension of our own team has proven to be of great value. ZenQ has been instrumental in helping us launch our products on time and within budget. We could not have asked for a more responsive partner"

    QA Manager, Publishing Company, UK.
  • "ZenQ has shown us tremendous dedication and top quality service since day one, and has really become an asset to our company."

    CTO, Technology Company, USA.
  • "We have engaged ZenQ to guide us through testing our new released online ordering application.Their work is excellent, they are smart, focused and very effective.I would highly recomment ZenQ as a valuable addition to any team."

    CEO, e-commerce portal, USA.
  • "ZenQ has been providing us with high quality services over the past few years. They are always willing to go the extra mile for our teams and our clients. They frequently assist us with last minute requests and questions, helping us deliver to our clients the best products."

    Director, Products, e-commerce provider, USA.
  • "As a company which has to deal in multiple frameworks and having product releases almost every week, it is an absolute must that the applications need to run at a greater efficiency rate. To augment our testing team ZenQ has been the perfect partner. The dedication and the flexibility which the team at ZenQ has showcased be it the technical understanding or the communications, considering the difference in geographies and time, has made the working experience very memorable."

    CTO, Investment Portfolio, USA.

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