Often, a dedicated testing department is a lateral entrant vis-à-vis others in product development.
Our regular insightful discussions with prospective clients regarding the testing process elucidate that the existing testing teams need support in defining and implementing a process that optimizes the QA practice to transition them to a Target QA state. In a few cases, it was also noticed that in the absence of a dedicated tester, the testing activities were performed by developers and BAs. This resulted in leakage of bugs into production and a less effective result than the expected one in testing. The consequence turned into looking for an expert consultant to address the challenges.
Test consulting is a service where an expert consultant is assigned as a catalyst, who facilitates discussions with stakeholders in product building and proposes solutions to the challenges. In this post, we will look at the top five benefits you can realize from test consulting assignments.
1. Define Right Test Strategy
Organizations encounter challenges in defining and implementing the right test strategy for their product. Consulting can help in defining the right test strategy, which includes:
- Identifying test techniques to be applied to design the right set of test cases ensuring enough coverage.
- Define testing to be carried out at each phase of the product – when a build is released, a feature is implemented, after bug fixes, after a bunch of features are implemented, and after the production deployment. This will be defined after understanding the existing mechanism of development and release.
- The number of deployed environments needed to carry out diverse levels of testing while shipping the product
2. Standardize and Measure
It is integral to identify the right formats for testing activities starting from drafting test cases. Not all the test cases need detailed level steps. But there is an additional need to define set formats in the following areas,
- Reporting bugs and communicating to the right stakeholders
- Prioritizing and tagging the test cases
- Status reporting from testers
- Dashboards to submit relevant metrics
- Defining acceptance criteria
Metrics play a critical role in measuring the effectiveness of the test strategy being implemented. Following are a few metrics that could help:
- Test Execution Coverage
- Test Schedule variance
- Bugs by Severity
- Bug slippage into production
More details are available here.
3. Identify and Setup Right Tools
Tools play a vital role in documenting the test procedures, tracking evidence, orchestrating test execution, and assisting testers to accelerate testing. It is often a practice to use the existing subscribed tools for reasons unknown without exploring the advancement in technology. In other cases, the organizations miss out on reading the fine print on the complete offering under the guise of a subscription.
Consulting assists you in identifying the right tools in the following areas:
- Test Case Management
- Bug Tracking
- Test Automation
- Performance Testing
- Security Testing
- Continuous Testing
4. Automation Feasibility
ROI on automation is realized when you execute it and not when you create it. The often the scripts need changes, the lower will be the ROI. This emphasizes the need to evaluate and automate. Another dimension to evaluate this is the automation pyramid, where the candidates are automated at the Unit level, API level, and UI level.
UI automation candidates are usually derived from the following:
- Tests/Checks could not be automated at the Unit or API level
- Tests/Checks related to stable areas of the product
- Tests/Checks related to the areas that will undergo minor changes shortly
5. Optimize Testing Costs
Additional offerings to optimize the costs are:
- Resource planning and the possibility of outsourcing wherever possible.
- Automate where possible, leaving the testers to focus on testing and not checking.
- Setting up Centers of Excellence to take ownership of updating the test procedures as needed.
- Looking for efficient open-source alternatives.
The software market today has become ruthless. A poor user experience and even the slightest defect in your product will drive your customers to test a competitor’s product. You won’t like that so if test consulting is not your forte, why not outsource it to an expert who can make things simple for you? Here at ZenQ, we offer test consulting services by collaborating with clients across geographies to facilitate their testing process.
Still have questions or want to know more on how we can assist you, email us at firstname.lastname@example.org
By: P B Balaji